The mission of the Central Records Unit is to provide a variety of services to the public, officers, prosecutors, attorneys, insurance companies, city departments and other police agencies, primarily of which is the maintenance and dissemination of records in compliance with applicable laws that protect the privacy of citizens.

  • The Central Records Division handles these services as well as the processing of parking ticket and red light camera tickets through the front counter and main non-emergency switchboard lines.
  • Central Records Division Hours:
    Monday through Friday 8:00 a.m. to 5:00 p.m. (excluding major holidays)
  • How to Obtain Police Records
    The Central Records Division provides the public copies of police reports in accordance with the Tennessee public records statutes and related laws and rules governing the dissemination of public records (TN  Open Records Laws).  Police report requests can be made at: Central Records Report Request, contacting Central Records at (731) 425-8492, by mail at: Jackson Police Department Attn: Central Records Division P.O. Box 2587 Jackson, Tennessee 38302-2587 or in person at 234 Institute Street Jackson, TN 38301
     Once a request has been made, certain records may be released immediately; while other requests may take several days to determine if they are releasable.

  • Central Records fees:
    • Police Reports:

    Free to State of Tennessee residents.  Out of state residents should contact   Central Records Division for any applicable costs.

    • Arrest Reports:
    Free ($5 notary fee, if a customer chooses to utilize this service.) Judicial dispositions of arrests may be obtained from Jackson City Court or Circuit Court Clerk.  The Jackson Police Department does not provide certified copies of dispositions.
    • Photographs:
    $1 each, 4"x 6" color photo OR  $10 Digital Photo, read only on CD